
At ZINGSA, our Customer Service Charter embodies our commitment to providing outstanding service and fostering transparency, accountability, and engagement with stakeholders and the public. Through this charter, we aim to:
- Deliver accurate and timely information about our services and initiatives.
- Maintain professionalism and respect in all interactions.
- Ensure a responsive system for inquiries, feedback, and complaints.
- Adhere to the highest ethical standards, building trust with our stakeholders.
We invite you to explore the full charter to understand our guiding principles and expectations. Our dedication to excellence ensures that ZINGSA remains a trusted and innovative partner for Zimbabwe’s geospatial and space research advancements.